Terms & Conditions
Arc12 Studios accepts Visa, MasterCard, Discover, American Express and PayPal as methods of payment. Prices are listed in USD. Upon receipt of payment, product(s) currently available will be shipped within 2 business days, with the exception of preordered products. Your shipping fees will include insurance for loss or damage of the product(s) while they are in transit.
Products ordered as 'preorders' will be available for shipment at a later date. Once the date of availability and shipment is determined, we will send you an invoice with details of your shipping fees, estimated date of shipping, and due date for your payment.
Requests for cancellations of paid orders and preorders must be sent to us at firstname.lastname@example.org, within 2 business days of your payment.
SALES, RETURNS & WARRANTY
All sales are final. In the event that a product you have purchased from us is defective, damaged, or is the incorrect item, please contact us by email at email@example.com within fifteen (15) days of your purchase. Include your name and your order number along with your description of the product and the defect. We will contact you for further information to make arrangements for a refund, or for a return and replacement of the unused product (subject to product availability). Arc12 Studios is not responsible for damages made to the product which are caused by misuse, abuse, or accidents by the customer.
© 2017 Arc12 Studios